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Frequently Asked Questions

See answers to common questions below. If you have an additional question, please contact us or visit any Pinnacle location.

How do I order more Titans checks?

We partner with Deluxe, one of the leading check printers. Visit the Deluxe website to reorder checks. If you have any questions or need assistance with your check order, please contact us at 1.877.838.5287.

Are my deposits FDIC insured?

Titans Banking is a website for Pinnacle Bank. Deposits in an FDIC insured bank, like Pinnacle, are insured dollar-for-dollar up to the insurance limit. The insurance covers the combined total of your savings, checking and other deposit accounts with Pinnacle (including Titans checking).

How do I open an account?

There are three easy ways to open your Titans checking account. You can open an account on this website, visit one of our locations or call our Client Service Center at 877.217.3599.

What do I need to open an account with Pinnacle?

There are several things you will need to refer to – and provide – during the account opening process:

– You’ll be asked for your U.S. Social Security number and valid form of identification including: Driver's license, State ID or Military ID. We’ll need a copy of your ID after your account is approved. If you are using a passport as your ID, please visit a Pinnacle office.

– You will also need to provide personal information, including your date of birth, and former mailing address(es).

– In order to receive your debit card, you’ll need to deposit the minimum balance into your account. To receive your checks, you’ll need to sign and return a signature card so we can protect your account from any potential fraud.

What information do I need to open a joint account?

You’ll need the same information that’s required when opening an individual account—but you’ll need it for both applicants. For details, select "What do I need to open an account with Pinnacle?” above. Please note that each applicant will need to sign the signature card.

Is a minimum deposit required to open an account?

Each of our accounts has a $100 minimum to open. Once you make the minimum deposit, we'll order your account materials and you will be eligible to receive any promotions that we are offering.